Return Exchange & Buyback Policy

Return Policy

  • All Maricci jewellery is handcrafted by artisans using various simple and complicated techniques which may not be exactly replicated to represent the image shown on the website. There might be slight differences in size and dimensions of the final product depending on factors beyond our control.
  • The product can be returned within 7 days along with the original certificates after deduction towards processing charges, making charges & taxes.
  • Maricci will charge a nominal shipping charge of 2% of the product value or the actual shipping cost whichever is lower.
  • Returning the certificate is mandatory, loss of certificate would result in a deduction of Rs 2000/- or Rs 800 per carat whichever is higher. towards the cost of certification.
  • Maricci shall not accept any jewellery which shows any type of alteration done by any third party jeweller, further all benefits towards the product will be nullified.
  • Return policy is not applicable on products that have been engraved, personalised or customised.
  • Pre-packaging picture will be compared with returned product & If the product or the packaging is tampered with, the return will be covered under Buyback Policy.
  • Maricci reserves the right to correct the valuation of the product based on its quality inspection.

Lifetime Exchange/Upgrade Policy

  • Exchange or upgrade your Maricci jewellery anytime in the future.
  • Get credit at prevailing price of metal @ 100% and diamond @ 80% of the goods exchanged except for making charges and taxes (maximum value INR 300000)
  • In the event the item is damaged, or missing stones or certificates, proportional amount would be deducted from exchange value
  • Processing charges, making charges & taxes would be deducted from the exchange value offered

Buyback Policy

  • Sell your Maricci jewellery back to us
  • Get 100% value of metal weight at the prevailing metal rate
  • Maricci offers 80% value of diamonds at prevailing market price
  • In-case of any discount given at the time of original purchase will be deducted from the exchange amount (Maximum value of INR 300000)
  • In the event the item is damaged, or missing stones or certificates, proportional amount would be deducted from buyback value
  • Payment charges, making charges & taxes would be deducted from the buyback value.